PRIVACY POLICY

Effective Date: July 29, 2026

SNKR HEAD BRAND ("SNKR HEAD," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.snkrheadbrand.com, purchase products, request sneaker sourcing services, or otherwise interact with our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect the following categories of information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Shipping address

  • Billing address

  • Payment information (processed securely through our payment providers)

  • Order history

Sneaker Concierge Information

If you use our Sneaker Concierge service, we may collect:

  • Requested sneaker model

  • Preferred size

  • Preferred condition

  • Budget

  • Brand preferences

  • Order preferences

  • Communication regarding sourcing requests

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages visited

  • Referring website

  • Time spent on pages

  • Cookies and analytics data

2. HOW WE USE YOUR INFORMATION

We use your information to:

  • Process orders

  • Deliver products

  • Respond to customer service requests

  • Process Sneaker Concierge requests

  • Source requested products

  • Send order confirmations

  • Send shipping updates

  • Improve our website

  • Prevent fraud

  • Comply with legal obligations

  • Send promotional emails (only where permitted or with your consent, as applicable)

3. PAYMENT INFORMATION

We do not store complete payment card information.

Payments are securely processed by trusted third-party payment processors such as Stripe, PayPal, Square, or other payment providers integrated with our website.

Please review the applicable payment provider's privacy policy for more information.

4. SNEAKER CONCIERGE SERVICE

SNKR HEAD may source sneakers through trusted third-party marketplaces, retailers, or authorized sellers.

When using our Concierge service:

  • We may share limited information necessary to fulfill your order.

  • Prices and availability may change before an order is confirmed.

  • We only use your information to complete your requested purchase and communicate with you about your order.

5. COOKIES

We use cookies and similar technologies to:

  • Remember preferences

  • Improve website functionality

  • Measure website performance

  • Analyze traffic

  • Personalize content

  • Support advertising, where applicable

You can control cookies through your browser settings.

6. INFORMATION SHARING

We do not sell your personal information.

We may share information with:

  • Payment processors

  • Shipping carriers

  • Website hosting providers

  • Analytics providers

  • Marketing platforms

  • Fraud prevention providers

  • Service providers assisting with business operations

  • Government authorities when legally required

7. DATA SECURITY

We use commercially reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. YOUR PRIVACY RIGHTS

Depending on where you live, you may have rights regarding your personal information, such as the right to:

  • Access

  • Correct

  • Delete

  • Restrict processing

  • Object to certain processing

  • Request a copy of your data

  • Withdraw consent where applicable

To exercise available rights, contact us using the information below.

9. EMAIL MARKETING

If you subscribe to our mailing list, we may send:

  • New product releases

  • Sneaker drops

  • Promotions

  • Brand updates

  • Event announcements

You may unsubscribe at any time by clicking the unsubscribe link in our emails.

10. CHILDREN'S PRIVACY

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

11. THIRD-PARTY LINKS

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

12. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised Effective Date.

13. CONTACT US

If you have questions about this Privacy Policy, contact us at:

SNKR HEAD BRAND
Website: www.snkrheadbrand.com
Email: info@snkrheadbrand.com